Get Support via Google Chrome Remote Desktop

Please use Desktop or Laptop to get the remote support (NOT mobile phones/iPad). Please tell us the generated code to proceed with the support as shown in step 9, also please make sure you click "Share" as shown in step 10.

Usually you can use our Teamviewer to get the remote support. If Teamviewer is not working, please refer to the guide below to use the Google's Chrome Remote Desktop to connect with us remotely.

 

1. Click the URL of https://remotedesktop.google.com to go to page of Google's Chrome Remote Desktop

2. Click "Remote Support"

Get Support via Google Chrome Remote Desktop

 

3. It will ask you to login to your Google/Gmail account, please do so.

Get Support via Google Chrome Remote Desktop

 

4. Click the icon as shown below to download the application.

Get Support via Google Chrome Remote Desktop

 

5. Click "Add to Chrome"

Get Support via Google Chrome Remote Desktop

 

6. Click "Add extension"

Get Support via Google Chrome Remote Desktop

 

7. Click "Accept and Install". You will install the application after that. Just follow the onscreen instructions shown after that. The steps are similar on MacOS too.

Get Support via Google Chrome Remote Desktop

 

Get Support via Google Chrome Remote Desktop

 

Get Support via Google Chrome Remote Desktop

 

9. Click "Generate Code". Tell us the generated code.

Get Support via Google Chrome Remote Desktop

 

10. Make sure you click "Share" once you see the below screen.

Get Support via Google Chrome Remote Desktop

 

Now we have remotely connected with you. We will proceed with the support from here.